SOLUTIONS
CX Strategy
Sustain growth by immersing your customers in a positive experience and measuring interactions at every touchpoint to promote loyalty, retain customers, and build brand advocacy. Knowledge is power and power is a data-driven strategy that speaks to the spirit of your customers.
Customer Connections
Safeguard your customer relationships and unlock opportunities for new ones by navigating through the customer journey with next-level customer connections. Orchestrate all your customer interactions across multiple-channels to deliver a differentiating customer experience that positions your brand for success.
SERVICES INCLUDED
  • Journey Mapping
  • Field Research
  • Loyalty Program
  • Precontact Notification Service
  • Omni-Channel Support
  • Tech Support
  • Back Office Support
LINKED SOLUTION
LEARN MORE ABOUT OUR EXPERIENCE PROFESSIONALS
Customer Insights
Personalize the experience of every customer by pulling meaningful data on how your organization is performing. Put your customer’s feedback at the heart of what drives your business, from transaction experiences to product placement. Monitor and mobilize your data into a unified design that reveals powerful, focused insights to drive meaningful change to the customer experience.
SERVICES INCLUDED
  • Experience Program Design
  • KATIE Insights – CFM Platform
  • Dashboard Real-Time Reporting
  • Employee Experience Program
  • CX Jumpstart
  • Advanced Analytics
  • Managed Services
LINKED SOLUTION
The ANDX Solution Process
ANDX engages and communicates with you in every step of our methodical process to develop a plan that meets your brand, content creation, and technology needs.
Define
Develop
Launch
Manage
Measure
Define
Develop
Launch
Manage
Measure
Digital Engagement
Spatial Transformation
Marketing & Design
Network Technologies
Build Your CX Strategy Today
HOW CAN WE HELP?
Contact Us
Connect with us by filling out the information below, and a representative will contact you shortly. Looking for job postings? Check out our Careers page.
HOW CAN WE HELP?
Contact Us
Connect with us by filling out the information below, and a representative will contact you shortly. Looking for job postings? Check out our Careers page.